These are the most frequent queries, in case you have more doubts we consult through our means of attention to the client.
1 First you must register in the registration section
Fill out your information to get your box number, which will then be your username to log onto the account.
2 Your box number
Once registered, we will send your box number to your email, and you can log onto your account. Your box number is your identification as a customer; there you will be able to see the status of your packages.
3 Making your purchase
You can buy from your favorite page.Do not you have a credit card?
Do not worry, we will buy it for you.Find out more about this service
4 Provide your box number and shipping address
After providing your name and box number; you must provide the address of the office that is in the country from where you want to buy
You can see our shipping addresses in the following link
5 After receiving the invoice of your purchase
After receiving your invoice, the tracking number listed will tell you on what day they will send your order to the address you provided.
Ex.: Amazon usually takes 7 to 10 days to deliver in our warehouse in Miami.
Once delivered in our warehouse in Miami, it will be processed (within 24 and 48 hs.), your package will appear in your account once it is processed. Since then, you can track your package through the web once you are logged in
7 "In transit"
USA transit time is usually 48 hours at 72 hours.
Your package remains in transit until the status changes to "Embarked" once the package is already in our office in Asunción.
8 It is processed
Once your package has arrived it will be processed by us and will appear in your account with the status "in process".
9 Ready for pick-up
Once your package has reached its final destination you will receive an email notifying you that your order is ready for pick up.
Ready!, animate and buy globally.
Your box number was given at the time the account was created.
Once the account was created you should have gotten a confirmation email. And in that confirmation email you obtain your box number. If you did not receive a confirmation email or box number in the confirmation email please contact us at firstname.lastname@example.org
The frequency of departures from flights is:
Weekly departures from China and Brazil
Departures every 15 days from Argentina, Spain and Germany.
And 2 weekly departures from the US to Asunción. (Those days are: Thursdays, and Saturdays
Amazon.com and other online shopping sites work basically the same way, following a few simple steps:
- 1. Selection of product, quantity, size, etc.
- 2. Checkout. In this step the data and form of sending and invoicing are completed. For the shipping information, complete as shown below:
|Full Name||Juan Gonzales (Your first and last name)|
|Address Line 1||1636 NW 82nd Ave. (Current address USA)|
|Address Line 2||AS5935 (Your box number)|
|City||Doral (some take like Miami)|
|Phone number:||+1 305 6392616|
Once your supplier confirms the delivery of your package at our offices, it will be processed between 24-72 hours (business days). And would be available for pickup in Asunción or in any other of are branches between 5-7 days.
The tracking number is the one provided by the courier your vendor or yourself chose. Some courier companies that provide tracking numbers are USPS, UPS, Fedex, DHL, among others.
They have the following format:
Some courier companies that provide tracking numbers are USPS, UPS, Fedex, DHL, among others.